I called the insurance company again...denied. They said they called the surgeons office on the 10th. Ya know, the surgeon's office who assured me that they would call the minute they hear something! GRRRR! The Aetna rep couldn't tell why I was denied, but said that the surgeon's office could request a peer to peer consultation. Can I just add that it pisses me off that the insurance company can't give me a reason and the couldn't explain policies when I called earlier!?!